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Receptionist

Stars Orthodontics・Ottawa, ON

Job Title: Receptionist

Company: Stars Orthodontics

Location: Downtown Ottawa, ON


About this Opportunity: Stars Orthodontics is currently creating a candidate inventory for future openings. While we may not have an immediate vacancy, our practice is growing, By applying now, you will be pre-screened and considered first as soon as a position becomes available.


Job Summary: Stars Orthodontics is a speciality orthodontic practice located in Downtown Ottawa. We are looking for an energetic person to join our team of Stars. The successful candidate must be able to multitask as the position involves wearing more than one hat. If you like to connect with patients, love to smile, enjoy meeting new people every day, and have strong communication skills, you might be the right candidate for this position.


Our practice has been built by very conscientious staff who are committed to offering compassionate service. The successful candidate will carry out various receptionist duties including answering the phone, scheduling appointments, greeting patients, answering incoming emails, and working with other staff members.


PLEASE DO NOT APPLY FOR THIS POSITION IF YOU ARE:

  • A student looking for employment while studying

  • An applicant with long-term plans not in the dental field

  • A student not fully graduated yet

  • An employee of another organization looking for a part-time opportunity

  • An applicant who wishes to work before going to school in the near future

Office Hours

  • Monday, Tuesday, Wednesday, and Thursday: 8:00 am to 4:30 pm

  • Fridays: 8:00 am to 2:00 pm (Employer will establish with candidate if they are interested and committed to working on some/all Fridays)

Applicants with no dental or orthodontic backgrounds are welcome to apply as previous experience is appreciated but not required. At Stars Orthodontics, we believe in providing successful candidates with ample training so that they can excel and prosper in their position.


Duties

  • Greet and welcome patients/parents in a professional and friendly manner

  • Answer and direct phone calls, taking messages when necessary

  • Schedule appointments

  • Perform various clerical tasks (scanning, filing, and photocopying)

  • Sort and distribute incoming mail

  • Maintain a clean and organized reception area

  • Assist with patient orthodontic insurance tasks

  • Other administrative tasks as may be required


Requirements

  • Proven work experience as a receptionist or in a similar role

  • Excellent verbal and written communication skills

  • Strong customer service skills with a friendly and professional demeanor

  • Proficient in using office equipment such as printers, copiers, and fax machines

  • Ability to multitask and prioritize tasks effectively

  • Attention to detail and accuracy in performing clerical duties

  • Basic knowledge of computer systems and software applications

  • Experience working in a dental office is a plus (Pay is based on previous dental and orthodontic experience)


Skills

  • Office management and front desk operations experience

  • Strong customer service skills with excellent phone etiquette

  • Proficient in computerized systems for data entry and record keeping

  • Ability to type neatly and efficiently

  • Familiarity with dental office procedures is advantageous

  • Strong clerical skills


To Apply: If you are interested in joining our team and helping us grow, please submit your resume at info@starsortho.ca. We look forward to reviewing your qualifications and seeing how you can contribute to the Stars Orthodontics family.

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